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Problem logging into your account?
Call 1-800-413-2875.

For any other issues or to place
your order by phone call
1-888-MEDICAL.

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Enter your Patient ID:
You can find your Patient ID on most materials such
as a reorder card or an invoice.
Here's where you can find it on our reorder card.
Patient ID image

Here's where you can find it on your Packing Slip
if you have received a shipment from us already.


Can't find your patient id?
Contact us at for assistance.


CCS Medical requires a valid prescription for "Rx Only" products (e.g., insulin pump device) prior to dispensing the item.
Please Note: syringes and needles cannot be purchased without a prescription from a medical practitioner unless state law otherwise allows.